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Services

Services
About us
FAQ

NOVAIR puts all its talents to work to support you at every stage of your project.

  • Our team of account managers is ready to listen to your needs and to address the technical, economic and logistical aspects of your project.
  • Our design and engineering office is mobilized to study your request and develop the most technically appropriate solution.
  • Our administrative teams take care of logistical support and the drafting of regulatory documents meeting the requirements of each country.
  • Our engineers & technicians ensure equipment installation as well as commissioning and training of your teams. Thanks to its international network of authorized distributors, Novair offers its services worldwide.
  • The NOVAIR after-sales service provides preventive and curative maintenance for your equipment 24/7, 365 days a year.

NOVAIR After-Sales Service

  • Team of qualified technicians
  • Dedicated fleet of equipped vehicles
  • Quick response times
  • Spare parts service
  • Remote monitoring
  • Manufacturer spare parts

A panel of dedicated solutions:

NOVAIR offers a range of service contracts tailored to your specific needs, to ensure your plant is running at peak performance at all times.

Eco contract: Essential maintenance. This contract is ideal for customers looking for a preventive maintenance solution under the optimum economic conditions. A qualified NOVAIR technician will come to you and carry out preventive maintenance on your installation as part of the visits defined in the contract.

Comfort contract: Optimum maintenance. This contract integrates all preventive interventions required to maintain the installations, as well as curative interventions in the event of malfunctions.

Serenity contract: The Full service contract. This contract is the most comprehensive solution offered by NOVAIR. It includes regular preventive visits, interventions for breakdowns in the shortest possible time, and an extended warranty on parts and labor.

 

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